Helpdesk Support

Get Excellent Unique Plan With Likeroot Server Technologies
Standard
$50.00
  • Upto 2 Servers
  • 10 Tickets / Month
  • 30 Minute Response Time
  • L1,L2 and L3 Support
  • cPanel Support
  • Plesk Support
  • Directadmin Support
  • -
  • -
  • -
  • -
  • -
Business
$150.00
  • Upto 5 Servers
  • 20 Tickets / Month
  • 30 Minute Response Time
  • L1,L2 and L3 Support
  • cPanel Support
  • Plesk Support
  • Directadmin Support
  • Server Optimization
  • Server Security
  • Server Migrations
  • -
  • -
Enterprise
$450.00
  • Upto 10 Servers
  • 30 Tickets / Month
  • 30 Minute Response Time
  • L1,L2 and L3 Support
  • cPanel Support
  • Plesk Support
  • Directadmin Support
  • Server Optimization
  • Server Security
  • Server Migrations
  • Periodic Security Audit
  • Server Monitoring

Some Of Features From Our Helpdesk Support Plans
Helpdesk
Red Hat Enterprise Linux versions 5.x, 6.x, 7x
CentOS versions 5.x, 6.x, 7x
CloudLinux 5.x, 6.x, 7x
Debian 6.X, 7.X
OpenSUSE 13.1
Ubuntu 14.04 , 12.04 Server LTS
24x7x365 Support
Level 1 Support
Level 2 Support
Level 3 Support
Critical Support
Minimum 30 Minute Response Time
Maximum 6 Hour Resolution Time
cPanel
Directadmin
Plesk
Services Optimization
Apache,PHP Management
Service Alert Configurations
Disk Management
SSL Installation
Troubleshooting Server Load
Mitigating DDos Attacks
Troubleshooting Hacked Sites/Accounts and Recovery
Installing Third-party Software’s/Scripts Like FFMPEG,
CMS , Blog , Billing System and Forums.
Control Panel Installation
Initial Server Set-up
Periodic software updates
Service Performance Optimization
Account Management
Firewall Installation and Set-up
Deactivate Unnecessary Services/Processes
Enable IP Spoofing Protection
Secure /tmp , /var/tmp , /dev/shm
Delete unwanted OS users
Disable DNS recursion
Remove SUID/GUID binaries
Compiler Security
OpenSSH Security
Shell Fork Bomb Protection
Mod-Security with Advanced Rules**
FTP Hardening
PHP Hardening
ClamAV Anti Virus
Maldet (Linux Malware Detect)
PRM (Process Resource Monitor)
LES (Linux Environment Security)
SPRI (System Priority)
SIM (System Integrity Monitor)
CHKRootkit
RKHunter
Apache Optimization
PHP Optimization
MySQL Optimization (my.cnf)
Kernel Tweaking (sysctl.conf)
Opcode Cache Installation
HTTP Load Balancing (Reverse Proxy)
Software Updates
kernel Upgrade If Available
Service Log Monitoring
Check Disk Health
Check Resource Consumption
Clear Unwanted Log Files
Rootkit Scanning
Malware Scanning
Server Schedule Update
30 Minutes checking Interval
Check Server Status
Check Service Status
Check Network Status
Instant Mail Alerts
Restart Failed Services
Reboot Server If Down

Select a plan for your Helpdesk
Standard

50/Month
Business

150/Month
Enterprise

450/Month
Number Of Server 2 5 10
Tickets / Month 10 20 30
Response Time 30 Min 30 Min 30 Min
Support Type Reactive Reactive Reactive
L1,L2 & L3 Support Yes Yes Yes
cPanel Support Yes Yes Yes
Directadmin Support Yes Yes Yes
Plesk Support Yes Yes Yes
Server Optimization No Yes Yes
Server Security No Yes Yes
Server Migration No Yes Yes
Security Audit No No Yes
Server Monitoring No No Yes
Disaster Management No No Yes

* Additional Server cost $ 10/Month (For Standard and Business Desk)

* Additional Server cost $ 7/Month (For Enterprise Desk)

All our server management plans come with a wide range of benifits and features

Reach Us

Contact

  • Likeroot Server Technologies Jinagraha , Mary Hill , Mangalore-8 , Karnataka
  • +91- 8129424492
  • [email protected]
Pay with confidence & security